The role of Client Director
- aligns goals for the development of the client account within the Pecten overall strategy and with the Pecten CEO
- actively initiates and grows relationships with the client company (or client companies) on all levels (including senior leadership team)
- actively explores and pursues business development and new consultancy opportunities with the client company
- manages all daily contacts with the client company
- proposes commercial terms (to be agreed by the Pecten CEO)
- writes commercial offers for the client company (using Pecten standard template)
- finds and manages consultants to work for the client (includes all aspects e.g. search, posting if required, LinkedIn communication if required, quality check on candidates via interview, travel of consultants, questions from consultants, questions from client etc. working with the Pecten Backoffice do deliver this)
- ensures all data is available for invoicing
- should be fully aware of all activities between the client and Pecten, especially regarding projects and when the consultants are directly interacting with the clients
- ensures the quality of the consulting work that Pecten does for the client
- performs after action reviews with consultants and the client company
- manages marketing communications about the client company and the work Pecten does for them (including support to post on social media)
- In Oman we currently have about 6 existing relationships with identified leads for Business opportunities which need to be followed up and developed. Also we believe other organisations (companies, government, NGOs) may need support from Pecten.
A successful Client director will:
- enjoy relationship building and networking
- want to actively support Pecten in its ambitious growth plans through the development of new business
- be preferably based in the location of the client
Selection of Client Director
- The position will be posted on the Pecten Website. In some cases another approach may be chosen (for example if someone initiates a first project with a new client and meets all requirements for the Client Director role)
- Client Directors shall be Pecten consultants
- Pecten CEO has the final selection
- Client Directors report to the Pecten CEO. (This may change over time as we appoint more Client Directors).
Client Director Honorarium & Governance of Payments
- Client Directors are eligible for a percentage of consultancy hours/days sold (pre mark-up) if all the above role expectations are met, on a ‘no cure no pay’ basis
- CEO has the final say in payment of honoraria
- The % fee comes from the Pecten mark-up
- Client Directors may act as a Project Manager for a given consultancy project (over and beyond the Client Director role described above). In this case consultancy hours/days will be agreed to cover this Project Management role (to be agreed by the CEO as a part of the commercial terms proposal in advance, see above)
- Expected time for this role: The time required will fluctuate and is flexible. On average: 3-5 hours per week
If you have any questions please contact Gary Hays, Co-CEO Pecten, +31655838162 or gary.hays@pectennetwork.com or Dagmar Mekking, Co-CEO Pecten, +31652096361 or dagmar.mekking@pectennetwork.com